Establish live one-way integrations and leverage AI to search your internal content instantly
What is the Integration Center?
Many organizations have internal content spanning years, or even decades, that contains valuable knowledge and firmwide intellectual property. However, this information often remains siloed and difficult to access.
The Integration Center in AlphaSense helps your team:
- Integrate internal content from various sources, including email and other third-party systems.
- Search across those sources instantly using AlphaSense AI.
- Leverage existing work for new insights and project acceleration.
Note: Integrating internal content is currently available only with the Enterprise Intelligence offering. To learn more, contact your Account Owner or reach out via Live Help in AlphaSense.
Supported Integrations
The Integration Center supports various platforms to help bring all your internal knowledge into one searchable space. Click a link below to view setup instructions for each integration.
Native Connectors:
Connect AlphaSense to third-party file storage and productivity applications to automatically sync, search, and analyze your team’s files in the platform.
Data Import Tools:
Bring your internal data into AlphaSense via email, web clipper, direct upload, or Ingestion API so critical content is centralized, searchable, and ready for analysis.
These integrations enable secure, one-way data flows—your content remains protected while becoming more usable.
Navigating the Integration Center
To open the Integration Center, click the Integration icon on the left-hand toolbar. From there, select your desired integration (e.g., SharePoint, Box, Google Drive).
Overview Tab
The Overview tab provides setup and configuration guidance for your integration. Use this tab to:
- Initiate the connection
- Review key requirements and limitations
- Understand permissions and access control
- Learn about integration-specific behaviors
Once connected, three additional tabs become available: Monitoring Tab, Reporting Tab, and Audit Log Tab for Connectors.
Information Available After Connection
Monitoring Tab
The Monitoring tab provides a real-time log of your ingested files and their status. Use this tab to:
- View an ingestion summary, such as total files ingested, total file size ingested, total files failed, etc, to understand integration health
- Track ingestion activity of each individual file to understand its status (synced or failed) as well as the time of last activity.
Reporting Tab
The Reports tab lets you download detailed reports on the sync performance of an integration so you can manage it effectively. Choose a report type to download:
- Full Audit Report, a complete record of your processed files, including successful, unsuccessful, and skipped syncs
- Error Report, a summary of files that failed to be processed after ingestion
- Skipped Report, a summary of files that were skipped and not ingested
Audit Logs Tab for Connectors
Use Audit Logs to verify a connector's setup, track configuration changes, and troubleshoot issues. Log entries are time-stamped, user-attributed, and retained for at least 12 months.
What Does the Audit Log Record?
Audit Logs capture all user actions related to the setup and configuration of a connector, including:
- Who connected the integration and when, and the initial content selected
- Adding or removing content
- Permission changes (e.g., enabling/disabling permission mirroring)
- Metadata updates
- Manual sync actions
- Integration pauses, resumes, and disconnections
It focuses on "who changed what and when" rather than individual document-level events (which are covered in Reporting).
How to Access Audit Logs
- Be an Account Admin with Service Account Access
- Open the Integration Center.
- Select the desired connector (e.g., SharePoint, Box).
- Click the Audit Logs tab.
You Can:
- Browse a chronological list of events
- Filter by event type or date
- Search for specific actions or users
Logs are available for service account users and integration admins.
Retention Policy
Audit logs are retained for a minimum of 12 months in the user interface.
Security and Integrity
- Audit logs are append-only and tamper-proof.
- Neither customer admins nor AlphaSense staff can alter or delete entries.
- Mistakes (such as removing the wrong folder) are logged and can be corrected through a new action. The log shows both entries for full transparency.
Compliance Benefits
Audit Logs support compliance with frameworks like SOC 2, ISO 27001, and HIPAA by:
- Providing an immutable record of security-relevant changes
- Supporting audits with detailed logs of permission and configuration updates
Note: Audit logs are most effective when combined with your internal review processes. Regular monitoring is recommended.
Multiple Connectors
Currently, audit logs are available per connector. To view logs for different connectors, navigate to each integration’s page. A consolidated, organization-wide view is under consideration for a future release.
Need support setting up integrations or have questions about internal search?
- Contact your Account Owner
- Use Live Help within the AlphaSense platform